Shopify Training - Video Manuals

Easy, step-by-step training for Shopify users

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Struggling to navigate Shopify's interfaces on your own?

You've made the switch to Shopify and you're feeling excited about its capabilities.

But you're worried that you don't know how to use it.

That you're not tech-y enough.

And you're hesitant to start using it because you know the old way so. much. better.

Plus, someone needs to train your employees.

You're the boss, so that tasks falls...on... you.

Let's say goodbye to the anxiety that comes with implementing a new technology.

Goodbye to embarrassment over having to ask your customer to wait while you figure out a step

Goodbye to the frustration of spending time trying to figure out the new technology.

Replace that anxiety, embarrassment, and frustration with ease, simplicity, and confidence.

Imagine knowing that you have a secret weapon for navigating Shopify's interfaces.

Imagine feeling confident in your answer when a customer asks for layaway, or a gift card, or a refund.

Imagine the freedom of knowing that you can train your employees on your new Point of Sale system in under 2 hours...and knowing that you have a reference to rely on if anyone ever forgets a step.

You already know the benefits of using Shopify's powerful, fully-hosted system.

You know that it's:

A system that works FOR you, but it's not DEPENDENT upon you.

A system that streamlines your operations and saves you hours each day

so that time you used to spend hustling from one task to the next

can now be spent on the things that make you feel alive.

Now, harness the power of your new system by learning its robust capabilities.

Uncover hidden secrets in Shopify's interface

to make your business run smoother and make more money, in less time.

The course is designed for

  • The new Shopify user who wants to feel completely confident with the interface before presenting it to customers.
  • The business owner who learns best when they can SEE, HEAR, and DO the tasks in a training setting.

  • The leader who wants their employees to be well-trained and is willing to provide resources to assist them in their education
  • The manager who wants a reference guide when troubleshooting tasks to maximize employee time and effectiveness

Get started now!

These training videos will walk you through a step-by-step system to train your new employees on the capabilities of Shopify's Admin and POS interfaces.

With 2 hours of instructional, step-by-step videos to walk you through every step of the way, you'll be up and running online in no time.

Enroll now and get instant access!

Topics we'll cover:

  • Using the Admin:
    • Create orders
    • Edit orders
    • Cancel orders
    • Sort, filter, and search orders
    • Buy shipping labels
    • Partially and completely fulfill orders
    • Import customers from an existing platform
    • Tag customers for easy sorting, filtering, and searching
    • View, sort, filter, and search for customers
    • Send account invites
    • Meet GDPR requirements
    • Delete customer data when requested per GDPR
    • Provide customer data when requested per GDPR
    • Filter products by vendor, availability, and more
    • Bulk edit products
    • Assign and print barcodes
    • Use analytics and reporting
  • Using the POS:
    • Choose hardware (what you need and what you don't)
    • Buy hardware (and where to get the best prices)
    • Download apps
    • Install hardware
    • Add staff accounts
    • Create orders
    • Add products
    • Add custom line items
    • Add customers to an order
    • Discount an order
    • Add shipping to an order
    • Accept payment
    • Save and retrieve carts
    • Email carts (for the customer who wants to think about it)
    • Refund orders
    • Use layaway (no app needed!)
    • Accepting gift cards as payment
    • Mark an order as fulfilled or unfulfilled
    • Close the register shift
    • Utilizing award-winning, 24/7 support

Get ALL of this valuable training, broken down into quick, easy-to-digest videos.

It's two hours of training, compared to ENDLESS hours of searching the help center to find the answers.

I get it. You're busy. You're running a business. Your day involves taking care of what needs to happen THAT DAY. You don't have time to stay up to date on the latest software capabilities, and you certainly don't have time to personally and diligently train every person on your team.

But you know that your business will be more profitable and your employees happier if they are well-trained on your system.

The biggest benefit to enrolling in this proven, step-by-step process is that you won't be fumbling in the dark while you train your staff.

You won't waste time by not knowing where to start or researching various help programs. It's like having a private tutor holding your hand as you confidently learn your new system.

Your Instructor

Tessa Witmer
Tessa Witmer

Hi, I'm Tessa. I love systems, efficiency, living in Montana, and helping small business owners overcome their overwhelm.

Twelve years ago, I started a one-woman dog tag business that later became a handmade-jewelry-and-local-art boutique called Hattie Rex.

Over time, I developed systems that made Hattie Rex operate so efficiently that I effectively worked myself out of a job: Hattie Rex is alive and well, open 7 days a week in downtown Bozeman, and runs without me.

Now, I use my expertise to help other small business owners create efficiency in their own businesses so they can have their lives back.

In addition to my 12+ years of entrepreneurship and online sales, I also have a Master's Degree in Technical Communication. That means that I can communicate highly technical information in a way that's easy for non-techies to understand.

I'm passionate about spreading the word: Gone are the days of expensive site setups, impossible-to-use interfaces, and super-limited capabilities. You can have a beautiful, highly-customized, mobile-optimized website that fulfills all your e-commerce dreams, without dealing with a know-it-all web developer who speaks over your head and leaves you with a new system that you don't know how to use or update on your own.

I've found that chaos and overwhelm often lurk in the dark corners of small businesses. My mission is to create order out of chaos by developing systems that work for you.

Frequently Asked Questions

When does the training start and finish?
The training starts now and never ends! It is a completely self-paced online training - you decide when you start and when you finish. Watch all the videos at once or simply refresh your memory as needed. There's no membership fee -- pay one time and it's yours forever.
How long do I have access to the training?
How does lifetime access sound? After enrolling, you have unlimited access to this training for as long as you like - across any and all devices you own.
Do I need to be a Shopify user to enroll in this training?
There are no prerequisites, but this training is recommended for Shopify users. If you're curious about Shopify but haven't yet made the leap, I suggest signing up for a FREE 14-day trial to see if Shopify is right for you. Visit for more details.

Shopify Training is perfect for you if...

  • If you find yourself saying YES to any of the following, then you're in the perfect position to enroll in this training course and confidently utilize your new system to its highest potential.
  • You recently developed your Shopify store and need some resources to help you utilize the capabilities

  • You've been a Shopify website user, but have recently decided to also use the POS.

  • You have new or existing employees who could benefit from learning the functions and features of Shopify, but it's not the highest and best use of your time to show them every detail in person

  • You want to have a solid reference guide when you come across an uncommon task in the Admin or POS -- and you don't want to spend hours in the community forums finding the answer

  • You learn best by doing, and having a step-by-step video walk you through the process as you follow along on your own device would help you remember each step.

Get started now!